Regulator announces new fuel poverty measures
Ofgem has announced it has agreed a new range of measure to tackle fuel poverty in the UK.
The energy regulator outlined features including in the guidance after discussing the issue with energy suppliers and government ministers at a meeting yesterday.
As well as including measures to target household energy customers, the action plan also features regulations to provide information on advice agencies to such people.
Sir John Mogg, the chairman of Ofgem, said: "The pace of energy price increases has ended years of falling fuel poverty despite the rein put on it by competition.
"In calling this summit Ofgem has put its duty to help the vulnerable into top gear without compromising the power of the market to help those same consumers."
Research released by the regulator earlier this year found that the number of people switching their tariffs in the UK is at its highest level for five years.
Over five million customers changed their deals in 2007, while it was also estimated that those who have not switched can save around £92 by paying on standard credit.
© 2009 Adfero Ltd
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